You can contact us by telephone or e-mail via a secure online platform. Of course, you can remain anonymous if you wish. We attach particular importance to data protection when providing advice.
Contact us
Office hours

Telephone advice
Advice hotline: | [0]761-20721-52 | Liane Hofmann Annette Zwickel |
[0]641-99-26335 | Ulrich Ott (appointment booking via online platform required) |
Video consultations
You can arrange video consultations with us via our online platform or by telephone. You will receive the access link for a video consultation at an agreed time via the online platform. In order for video consultations to take place, we need your confirmation that you have read our information on conducting a video consultation and that you agree to these general conditions. This declaration of consent cannot be anonymous, but requires personal details.
Booking an appointment in 3 steps
- Choose your counseling topic: extraordinary experiences (ExE) or spiritual and meditation-induced crisis (SMK)?
- Choose a time that suits you (see office hours).
- The appointment (telephone or video consultation) is then booked directly via the Assisto online platform
Important notes
- Short-term changes to the regular telephone consultation hours will be announced on our answering machine.
- Consultations can also be arranged individually (outside office hours), preferably by e-mail via the online platform.
- Bookings must be made at least one day before an appointment.
- The platform used for video consultations complies with the data protection security requirements of the National Association of Statutory Health Insurance Physicians (KBV).
Secure contact by e-mail
E-mails sent by conventional means are not a secure means of communication. In accordance with the European General Data Protection Regulation (GDPR), we have set up a secure online platform through which you can exchange information with us confidentially. Please send emails to our advisors via this online platform so that your personal data is adequately protected against unauthorized access.
Click here for the online platform: https://igpp-beratung.assisto.online/
Anonymity and data protection
- To use our online platform, all you have to do is register with a freely selectable advertising name, an e-mail address and a password.
- If you wish to remain anonymous, you can choose a nickname as your display name and an e-mail address that conceals your identity.
- It is generally possible to use our online platform without disclosing any personal information that could identify you.
- Here you will find further information on data protection and terms of use.